TERMS and CONDITIONS

 

 

These Terms of Service (the “Terms”) together with Our Privacy Policy form the entire Agreement between Health Center TR (hereinafter referred to as, “Health Center Turkey”,“Company”, “We”, “Us”, “Our”) and You as an individual (hereinafter referred to as “You”, “Your”, “User”, “Client”, “Patient”).

This Agreement governs the use of the Company’s Website: www.healthcentertr.com/ (the “Website”) and Services rendered by Health Center Turkey (the “Service”, “Services”). By using the Website and/or the Services You hereby warrant that You agree with the terms set out in this Agreement and You will apply best efforts in order to comply with these Terms. In the event You disagree with this Agreement in full or any portion of it, please immediately stop using the Website and/or the Services.

Health Center Turkey reserves the right to, from time-to-time, introduce changes to the terms of the Agreement with or without prior notification to You as a User. It is Your sole responsibility to periodically check for any changes or updates to this Agreement. If You do not agree with the new updated version of the agreement please stop using the website and/or the Service.

Please note that in order to use the Health Center Turkey Website and/or the Service You must be of legal age to do so and to be eligible to operate such Website or Service according to the applicable legislation. If You are not of legal age please stop using the Website and/or the Service. We reserve the right to terminate the Agreement between Health Center Turkey and an individual under legal age at Our sole discretion and without notice to the individual.

SERVICE

Health Center Turkey Service is a platform that provides information about medical services and their providers to the User. By using the Website and/or the Service You, as a User, are provided with a range of medical service providers, including but not limited to hospitals and clinics (“Medical Providers”).


Health Center Turkey does not assign a Patient with a specific Medical Provider, it simply provides a list consisting of most suitable Medical Providers based on specific needs of a Patient (e.g. language,, medical status etc.). Such list of Medical Providers will include: the name, address, expertise, specialization etc. of a Medical Provider. According to the list, a Patient is entitled to choose which Medical Provider to make an appointment with.
The information, regarding the Medical Providers, that is available on the Website is gathered either from the Medical Providers themselves or by manually gathering such information from sources We believe are reliable. We do Our best to make sure that such information is accurate and up-to-date. However, Health Center Turkey cannot guarantee and cannot be held responsible for the accuracy and preciseness of such information. Health Center Turkey will not be liable for failure to provide accurate information from a Medical Provider, nor shall the Website be regarded as a representation, recommendation or endorsement of the service quality and the specialization of the Medical Providers.

NOTE: Health Center Turkey is not a medical service provider, but an intermediary between the User and the Medical Provider. Therefore, any information provided on the Website and/or through the Service including, but not limited to, the information provided by the Medical Providers and any other third-parties cannot be viewed as a proper medical consultation or medical examination and cannot be used to on one’s own to decide whether to proceed to the medical treatment or to terminate it.
Some pharmaceutical products displayed on our website may be forbidden in certain jurisdictions, please be cautious when choosing your type of medication, it is your sole responsibility to make sure that you comply with the law of the country you are resident and/or citizen of.

SECOND OPINION & SERVICE CHARGE

Health Center Turkey provides its Users with Second Opinion upon User’s request.
Users do not pay for Health Center Turkey’s Services


Second Opinion is a Service provided by Health Center Turkey, the Service includes an evaluation of User’s past and present condition(s), analysis of medical history, diagnosis and treatment plan conducted by doctors of Medical Providers. Provision of this service may depend on User’s condition. In order to be able to utilize the Second Opinion service, User should get a primary care from a local medical specialist prior to proceeding to the use of the Health Center Turkey’s Second Opinion.

By ordering the Second Opinion service the User agrees and accept that:

●  The diagnosis received is limited and provisional;

●  The Second Opinion is not considered nor aimed to replace a full medical evaluation

or an in-person visit to a physician;

●  The medical specialists who are providing services through the Website and its

portals do not possess crucial information which is usually gathered through an

in-person examination;

●  The absence of an in-person examination may affect the medical specialist’s ability to diagnose Your condition, disease or injury.
Furthermore, the User agrees that Health Center Turkey reserves a right to review at any time the User ’s medical records from before and after Your interaction with the Website and its portals, and any records created as a result of received services. Health Center Turkey may request additional medical records including, but not limited to, records related to care the User received after obtaining the services. Requested records may be reviewed by Health Center Turkey in order to get better a understanding of the course of treatment for User ’s condition(s) including information related to outcomes and costs, also such reviewing may be used to improve treatments and recommendations. Moreover, the User agrees that in case that Health Center Turkey does not have the right specialist in the Provider’s network, Medical Center Turkey may contact third-parties outside of Health Center Turkey’s network.

 

Furthermore, by requesting any services through the Website or its portals, the User provides Health Center Turkey with the authority to collect, store User’s medical records and/or to transfer them to the designated physician(s) appropriate for the User’s case. Also, the User agrees that the Second Opinion will not be used in any kind of legal proceedings including, but not limited to, legal disputes, litigation, arbitration, claim for disability benefits etc.

The User has a right to provide medical records on behalf of a third-party, but only if User provides prior notification to Health Center Turkey that:

●  The third-party is a User ’s family member;

●  The User received a prior consent from the third-party to represent him/her;

●  The third-party is not able to send a request via Website or its portals by him/herself.

Note: in order to receive any kind of services from Health Center Turkey, the User shall provide current and accurate identification, contact and any other relevant information required to verify User’s identity and eligibility. It is within User’s sole responsibility to maintain the accuracy and completeness of this information. By providing such information User states that the information is true and accurate.

When all of required documentation is received and documents are complete and accurate, Health Center Turkey will proceed to gather the User’s medical records and afterward will create a Medical Case. In accordance to the information provided, Health Center Turkey will match User’s medical case at least one Medical Specialists in Health Center Turkey’s network of Providers or outside of it, medical specialist will be picked according to the specialty which User’s diagnosis falls under. The User has a right to choose which medical specialist will provide the User with Second Opinion. After choice was made Health Center Turkey will collect the complete medical records in accordance with Medical Specialist’s need to provide a Second Opinion. We will inform You via email once the full Medical Case is ready, also We will forward the Case to the Medical Specialist of Your choice. User shall receive a Second Opinion service within 3 (three) working days after We receive the complete documentation from Your part. Second Opinion will be sent via email, with the Medical Specialist’s opinion on the User’s condition(s).

LIMITATION OF LIABILITY, INDEMNIFICATION

OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS OR ADDITIONAL TERMS, MEDICAL CENTER TURKEY DOES NOT MAKE ANY PROMISES OR QUALITY DECLARATION ABOUT THE SERVICES RENDERED BY IT AND DOES NOT PROVIDE ANY GUARANTEES REGARDING THOSE SERVICES.

BY USING THE WEBSITE ITS PORTALS AND SERVICES YOU EXPLICITLY CONFIRM THAT YOU UNDERSTAND AND TAKE RESPONSIBILITY AND ASSUME ALL RISKS, DIRECT OR INDIRECT, RESULTING FROM THE USE OF THE WEBSITE WITHOUT LIMITATIONS.

HEALTH CENTER TURKEY AND ITS EMPLOYEES, MANAGEMENT, PARTNERS, SHAREHOLDERS, AND AGENTS DO NOT BEAR ANY RESPONSIBILITY FOR FAILURES OF ANY KIND OR SHUTDOWN OF THE WEBSITE RESULTING IN LOSS OF BUSINESS INFORMATION, PROFIT OR OTHER FINANCIAL LOSSES DUE TO CLAIMS OF ANY KIND, LOSSES, PETITIONS, ACTIONS OR OTHER EVENTS OCCURRING DUE TO VALIDITY OF THESE TERMS OF USE, INCLUDING WITHOUT LIMITATIONS THE WEBSITE NAVIGATION, USE, ACCESS TO ANY FILES OR THEIR PARTS. ALSO, ANY RIGHTS INCLUDING EVEN IN THE EVENT MEDICAL CENTER TURKEY WAS ADVISED OF THE THEORETICAL POSSIBILITY OF SUCH DAMAGES, IRRESPECTIVE OF WHETHER THE OCCURRING EVENT AND DAMAGE WERE THE RESULT OF INFRINGEMENT ON INTELLECTUAL OR ANY OTHER PROPERTY, BASED ON A BREACH OF LAW, NEGLIGENCE, CONTRACT LIABILITIES OR OTHER SIMILAR CASES AND SITUATIONS, OR NOT.

MEDICAL CENTER TURKEY BEARS NO LIABILITY FOR THE CORRECTNESS, COMPLETION AND UP-TO-DATENESS OF ANY INFORMATION PROVIDED BY PROVIDERS AND/OR ANY OTHER THIRD-PARTIES ON THE WEBSITE.


THERE MAY BE LINKS TO THIRD-PARTY WEBSITES ON THIS WEBSITE. SUCH LINKS ARE PROVIDED SOLELY FOR THE CONVENIENCE OF THE USER. MEDICAL CENTER TURKEY SHALL NOT BEAR ANY LIABILITY IN CASE OF ANY DAMAGES OR LOSSES, DIRECT OR INDIRECT, DUE TO A VISITATION ORIGINATING FROM MEDICAL CENTER TURKEY, OR TO THE USE OF SERVICES FROM THIRD-PARTY WEBSITES. MOREOVER, CONSENTING TO THE TERMS OF THIS AGREEMENT, THE USER AGREES TO INDEMNIFY, DEFEND AND HOLD HEALTH  CENTER TURKEY, ITS AFFILIATES AND THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, SHAREHOLDERS, PARTNERS AND AGENTS (COLLECTIVELY, THE “HEALTH CENTER TURKEY PARTIES”) HARMLESS FROM AND AGAINST ALL CLAIMS, LIABILITY, LOSSES, DAMAGES, COSTS AND EXPENSES (INCLUDING REASONABLE LEGAL FEES) INCURRED BY ANY MEDICAL CENTER TURKEY PARTY AS A RESULT OF, OR IN CONNECTION WITH, ANY BREACH OR ALLEGED BREACH BY THE USER OR ANYONE ACTING ON THE USER’S BEHALF OF ANY OF THE TERMS OF THIS AGREEMENT.

INTELLECTUAL PROPERTY RIGHTS, EXTERNAL LINKS

All intellectual property rights in the website (including text, graphics, software, photographs and other images, videos, sound, trade marks and logos) are owned by Us or Our licensors. Except as expressly set out herein, nothing in these Terms gives You any rights in respect of any intellectual property owned by Us or Our licensors and You acknowledge that You do not acquire any ownership rights by downloading any information, accessing the website or using the service.

Our website may, from time to time, include links to external sites, which may include links to third party offers and promotions. We include these to provide You with access to information, products or services that You may find useful or interesting. We are not responsible for the content of these sites or for anything provided by them and do not guarantee that they will be continuously available. The fact that We include links to such external sites does not imply any endorsement of or association with their operators or promoters.

DATA PROTECTION

Health Center Turkey take Your privacy rights very seriously. In addition to these Terms, our Privacy Policy also applies to Your use of our online services. You can find further information on the handling of personal data in our range of services in the Privacy Policy.

WEBSITE UPDATES

We regularly update technical, content and other information on the Website. However, We make no claim in guaranteeing the completeness, accuracy, and compliance of the information provided at the Website. We are able to add, review or delete information, resources, and services posted on the Website.

SOFTWARE AND COMPUTER VIRUSES

At times, Website failures may happen due to an Internet connection, software operation, data transmission, etc., and it is possible that incorrect or incomplete copy of the information contained at the Website pages may occur. Similarly, the Website pages may contain malicious code or programs infected with computer viruses.

We are not responsible and bears no liabilities connected to the work of any software, the presence of any computer viruses or other elements with malicious code, the presence of destructive or unsafe files that can be distributed or otherwise affect software and hardware upon the User’s review of the Website, the access to any information on the Website, or the downloading of any files from the Website. Health Center Turkey does not purposely distribute any kinds of viruses, however the Company strongly encourages the use of anti-virus software or other protective programs during interaction with all Websites.

FORCE MAJEURE

In no event shall Health Center Turkey be responsible or liable for any failure or delay in the performance of its obligations hereunder arising out of or caused by, directly or indirectly, forces beyond its control, including, without limitation, strikes, work stoppages, accidents, acts of war or terrorism, civil or military disturbances, nuclear or natural catastrophes or acts of God, and interruptions, loss or malfunctions of utilities, communications or computer (software and hardware) services.

APPLICABLE LAW

The validity, interpretation, and enforcement of this Terms of Use, matters arising out of or related to performance or breach of this Terms of Use, and related matters shall be governed by the internal laws of Turkey. Any legal action or proceeding concerning the validity, interpretation, and enforcement of this Terms of Use, matters arising out of and/or related to performance or breach of this Terms of Use, and related matters, shall be resolved by negotiations. In case it is impossible to reach common solution through negotiations all disputes shall be brought exclusively in Turkey’s courts located in Turkey. All parties consent to the exclusive jurisdiction of those courts, waiving any objection to the propriety or convenience of such venues.

ASSIGNMENT

The User may not assign or transfer any of User’s rights or obligations under these Terms of Service without Company’s prior written consent. The Company may assign or transfer any or all of Company’s rights under these Terms of Service, in whole or in part, without obtaining User’s consent or approval.

WAIVER

Company’s failure or delay in exercising any right, power or privilege under these Terms shall not operate as a waiver thereof.